I am a traveler and recently at the United Airlines Dallas office the staff was welcoming and eager to assist, promptly responding to my inquiries on my flight and providing helpful details. The office was tidy and simple to find your way around. During peak hours, there was a slight wait, but the friendly service was well worth it. The staff’s clarity and encouragement were greatly appreciated. All things considered, if someone needs assistance with United Airlines or their trip arrangements, I heartily suggest this office.